Payments and Security

Vapez Club (Tar Free Concept Company LTD) take privacy very seriously.

Coming from a background of compliance and data management; we (Al, the owner, the dashingly handsome guy in the Addlestone store from time to time; and everyone else) have taken this mentality with us into Vapez Club, and frankly everything we do.

We only use WorldPay as a payment gateway, as such - we do not hold any of your financial details and all transactions are protected through WorldPay.

What's more, we don't make you sign up to anything you don't want to, or share your details with anyone.  Once you give us your details, they are only ever used to contact you in regards to an order you have placed, or to respond to a query from yourself.

When we receive orders via our website, the payment is not automatically captured.  We only capture payment after:

  • Items are double checked and packed

  • Discounts are applied, where relevant 

  • Proof of postage is obtained

  • Payment captured

This eliminates the risk of you paying for something that may be out of stock and failed to show on the system, causing delays and aggravation.  We only capture payment once your goods are on their way to you and we can provide you with peace of mind.

If ever you would like more information into any of our practices, please feel free to contact us on:  info@vapez.club, or use the contact form below.